My Virgin Media Account

Virgin LogoMy Virgin Media

My Virgin Media has all the latest and up to date information for Virgin Media customers. This can includes updates to their TV or internet services as well as information that their customers could benefit from such as keeping yourself safe online.

Deals

Virgin Media has constantly got a number of deals for different package combinations. You can find more information about their current range below:

Big Easy

  • £10 a month for 6 months, then £20 a month plus £15.99 a month for a Virgin Phone line
  • Up to 50MB broadband
  • 60+ Channels
  • Unlimited weekend calls to UK landlines, 0870 numbers and Virgin mobile numbers.

Big Bang

  • £15 a month for 6 months, then £30 a month plus £15.99 a month for a Virgin Phone line
  • Up to 100MB broadband
  • 130+ Channels
  • Unlimited weekend calls to UK landlines, 0870 numbers and Virgin mobile numbers.

Big Kahuna

  • £25 a month for 6 months, then £45 a month plus £15.99 a month for a Virgin Phone line
  • Up to 152MB broadband
  • 230+ Channels
  • Unlimited weekend calls to UK landlines, 0870 numbers and Virgin mobile numbers.

Big Daddy

  • £60 a month for 6 months, then £95 a month plus £15.99 a month for a Virgin Phone line
  • Up to 152MB broadband
  • 260+ Channels
  • Unlimited anytime calls the UK landlines, 0845 and 0870 numbers and Virgin mobile numbers.

 

Payments

to make payments to Virgin Media, you can set up a direct debit, pay by credit or debit card, cash, cheque or using internet or phone banking. The cheapest method is to pay by Direct Debit, as any other payment method will incur a payment handling fee that is currently £5.

 

Customer Service

Virgin Media customer services can be reached via their Contact Number or by dialling 150 from a Virgin Media phone or mobile. They will be able to accurately and efficiently provide help for your problem as well as being able to act on any feedback you have about the services provided by Virgin Media.

Forums

The Virgin Media forum can be used for customers who don’t require urgent assistance with any problems they are experiencing with their Virgin Media devices. The community will offer their best suggestions as solutions to your situation and there is also a part of the forum dedicated to news and updates that Virgin Media customers could find useful.

Support

The support from Virgin Media can be found in a variety of methods. Whatever is most suitable for your current situation, you can get support from Virgin Media via:

  • Online chat on their website
  • Their Contact number
  • Their forum